Help & contact

How can we help?

Find help with access, using MedStory and questions about your information.

Can I create an account now?

Public registration remains invitation-only. If you have an invitation, use the link in that email. Otherwise, request Early Access.

I already have an invitation. What should I do?

Use the latest invitation email to create your password and finish setting up your account. Contact us if the link has expired.

Can I share one document?

Not currently. Invited people can view and edit the whole selected profile.

Is MedStory for emergencies?

No. MedStory does not provide emergency monitoring. In an emergency, call 000 in Australia.